HE Linwei XIAO Minhui GUAN Xinhua GUO Zhenhui
New Economy. 2025, 46(7): 124-134.
Utilizing digital technology and artificial intelligence to promote the development of the smart and healthy elderly care industry can help improve the well-being of the elderly and alleviate the pressure of population aging. Smart chain-based elderly care relies on digital technology to link certain themes and integrate eight-in-one elderly care services, including “medical care, rehabilitation, nursing, insurance, housing, learning, and culture”, achieving multi-format integration. Based on field survey data in Jiangmen, Guangdong, the analysis using CRITIC entropy weight method shows that the overall satisfaction level of elderly care services in Jiangmen is at a moderate level, facing challenges such as cross departmental integration of data, unified technology across the industry, and integration of industry resources throughout the city. In the future, it is necessary to improve the quality of elderly care services and achieve high-quality development of the elderly care industry by implementing linkage measures such as smooth data chain, technology chain empowerment, strengthened industrial chain, improved organizational chain, and regional chain layout.